Client introduction:
R Systems (RSIL) is a Global Information Technology (IT) and Business Process Outsourcing (BPO) company, focused on its customers success.
The problem:
One of the development units of client was facing problem in the area of quality of the product. The development unit was developing products for financial institutes where scope of error was extremely low. How much ever hard the team was trying they were not able to deliver the error free products.
The goal:
Improving upon team productivity to deliver bug free products
Our solution:
Our team delivered a 2 day long program and suggested them few techniques, which they could implement in the team. After implementation of the technique taught in our training program, the development unit has launched several successful products, has broke all their records and delivered error free products continuously for many times.
Key results:
- Improved product quality
- Rework iterations are minimised drastically
- Developement unit launched sevaral product with high quality ratio
Client's feedback:
Client is completely satisfied with the association of Mitesh Khatri and his specially designed training solutions. Client has been observing the improved quality in each product delivery of business critical domain.
Conclusion:
Analysis of exact problem areas and relevant training solutions always helps employees to overcome the hurdles in their productivity.
